Booking and cancellation terms

1. Nightly stays

Booking

The booking is final once the full price of the stay has been paid, by bank transfer or by bank card. The minimum number of nights and the maximum number of guests are shown on each listing.

Cancellation by the guest

• More than 14 days before arrival: 100% of the amount paid is refunded.
• Between 14 and 7 days before arrival: 75% of the amount paid is refunded.
• Less than 7 days before arrival or no-show: no refund.

Arrival and departure

Check-in from 4 pm, check-out before 11 am. Arrival information is sent by e-mail before the stay.

2. Monthly apartment rentals

Booking

The booking is confirmed by payment of the first month’s rent and the security deposit (2 months’ rent). A tenancy agreement is then signed between the parties.

Cancellation by the tenant

• More than 30 days before the move-in date: full refund.
• Less than 30 days before the move-in date: the first month’s rent is kept and the security deposit is refunded.

Security deposit

The security deposit is returned at the end of the tenancy, less any sums owed, within the period set by the applicable law.

3. Cancellation by My Immo Market

If My Immo Market has to cancel a booking (accommodation no longer available, force majeure), the guest is refunded all sums paid or offered equivalent accommodation.

4. Changing or cancelling a booking

All requests must be sent by e-mail to contact@myimmomarket.com, stating the booking reference. Refunds are made to the payment method used, within 14 days.

Last updated: 22 October 2026